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Frequently Asked Questions

Q. Can I use all 3 serums together?

A. Yes, you can also use the serums together. Maybe start off with only a small amount to see your skin’s reaction to it. The products are near 100% natural so should not cause you any irritation, but always best to test first. Also read the labels before using the products.

During the day you can use Vitamin C and Hyaluronic Acid Serums together. Clean and exfoliate (if needed that day) and then apply the Vitamin C Serum. Leave to dry for a few minutes, then apply the Hyaluronic Acid Serum. Again allow drying for a few minutes and before applying your moisturizer. These serums can also be used under makeup.

Night time is best to use any skin care product, as this is the time when your skin repairs itself. This is also the best time to use the Retinol Serum. Again clean and exfoliate (if needed) and then apply the Retinol Serum. Allow drying. You can then either combine with Vitamin C Serum again or the Hyaluronic Acid Serum or just use it on its own. Always follow with moisturizer.

Q. How much serum should I use?

A. You only need to apply a thin layer to get great results. Remember that our serums are quite potent and may dry our skin if too much is used.

Q. How long should I use the serums before seeing results?

A. What you should experience after about 3-4 weeks of use as directed is an improvement to the texture and tone of your skin. This may also hardly be noticeable in such a short period of time. Age and the original condition of one’s skin all play a factor in the speed at which these serums work. It stimulates collagen production from within the skin cells and most skin care products can take as long as a month to show any real noticeable results. On average, most of our customers saw improvement after about 6 – 12 weeks of regular use.

Q. Why do you use Sodium Ascorbyl Phosphate rather than L-Ascorbic Acid?

A. Sodium Ascorbyl Phosphate is widely used in the cosmetic industry because it is proven to be more stable than L-Ascorbic Acid. Unless mixed with unpleasant preservatives, L-Ascorbic Acid is very unstable and will lose its potency very quickly. Our uniquely stabilized formula is easily bioconverted to Vitamin C by skin enzymes, which means it is absorbed by the skin almost immediately after application.

Q. Is the Retinol in you 2.5% Retinol Serum the same as Retin-A

A. Whilst Retinol and Retin-A are similar, they are not the same. The difference is primarily in the formulation. Retinol is a natural form of vitamin A that is naturally present in the body. It is normally added to serums for direct application to the skin.

Retin-A however, is not a natural form of vitamin A. It is created synthetically skin care product labs. Because Retin-A is much stronger than Retinol, you are can't purchase Retin-A over the counter like you can with Retinol products.

You may also want to consult with a dermatologist to enable you to make an informed decision about which of these products are most suitable for your particular skin care needs and also to understand how they work to reduce the appearance of wrinkles and fine lines.

Q. Are your products tested on animals?

A. Our products are 100% cruelty free and are NEVER tested on animals.

Q. Do your products contain alcohol, sulfates, parabens or any other unnatural additives?

A. No.Under no circumstances. Our products contain NO Fillers, NO Alcohol, NO Sulfates or any other nasty additives. We pride ourselves in sourcing only the highest quality pure, naturals and where possible organic ingredients.

Q. Can I use your products if I'm pregnant or breast-feeding?

A. Our products have not been tested on pregnant or nursing women. Whilst our products are near 100% natural and have a high organic content, we recommend you ask your doctor or obstetrician for expert guidance.

Q. Are your products backed by a guarantee?

A. Yes. We offer a 100% SATISFACTION GUARANTEE. MaxiZest is a premium brand and we are confident that you will love our products and see fast results. If for any reason you are not satisfied we offer a 90 Day 100% Money Back Guarantee. No questions asked. You don’t even have to return the product.

Q. Are your products manufactured in the USA?

A. All our products are proudly made in the USA in a FDA certified and GMP compliant facility.

Q. Are your supplements FDA approved?

A. The Food and Drug Administration (FDA) does not “approve” dietary supplements for safety or effectiveness before they are sold. Our supplements are however made in the USA in a FDA registered and a Good Manufacturing Practice (GMP) registered facility, which means our supplements, are consistently produced and controlled according to quality standards.

Q. How should I store my MaxiZest products?

A. It is best to store your MaxiZest products in a cool, dry place. It is also important to keep them away from direct sunlight and other sources of heat.

Q. I don’t live in the USA. Can I still buy your products?

A. You most certainly can! Just email us at support@maxizest.com with the products you're interested in purchasing, the quantity, your Paypal email address and your exact shipping address. We will get back to you within 1-2 business days with a shipping quote and the next steps.