MaxiZest offers a range of life-friendly natural and organic products to help your body reach the full potential and beauty is capable of. We’ve spent countless hours formulating our products from the finest and purist ingredients we could find so we know you'll love them as much as we do.
Our commitment goes beyond the sale and we will continue to provide best in class customer service no matter how much we grow.
However, we understand this might be your first time buying from us. We want you to be completely satisfied with your products and your experience with our company so your order is covered in-full by our Happiness Guarantee.
If you aren’t 100% happy with any product you buy from us, let us know within 60 days for a full refund.
After contacting customer service, a pre-addressed label will be sent to your email address on file. Please check your spam and junk folders. The label will contain the return address to ensure proper handling. Simply tape it to the top of your return package. Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
Return the empty and unused portion of your product, along with the original invoice (place it inside the box) to ensure proper handling.
All packages returned, refused, or undelivered will be refunded the cost of the product minus shipping fees incurred by refusal of the package.
Returns must be received in our offices within 60 days from billing date.
Used/Empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months.
All refunds will be processed to the original form of payment once the package is received.
It usually takes a week to process your package, and another 7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account(debit card).